Frequently Asked Questions

Please read our FAQ before sending us a message.

Free for orders over 100€. For orders under 100€, a flat rate of 5.99€ applies.

The following payments methods are acccepted: Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay.

Standard Shipping: Orders are typically processed within 1-2 business days and delivered within 3-5 business days.

International Shipping: We ship worldwide. International shipping rates and delivery times vary based on destination. Please note that customers are responsible for any customs fees or import duties.

We take data security seriously. Your personal information is protected by robust encryption protocols, and we do not share your data with third parties.

Immediately after you complete your purchase, you will receive an order confirmation email. This email will include your order number, details of the items purchased, and the total amount charged.

 
 
 

Yes, you will receive an invoice for your order. After you complete your purchase, we will send you an email confirmation that includes all the details of your order. Along with the confirmation, we will attach an invoice that itemizes each product purchased, the prices, any applicable taxes, shipping costs, and the total amount charged. 

If you need any further assistance with your invoice or if you haven’t received it, please contact our customer service team for support.

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